Terms & Conditions

Welcome to SmartMassager.shop. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

By using this website, you confirm that you are at least 18 years old or have parental consent.
We reserve the right to update these Terms and Conditions at any time without prior notice.

2. Products and Orders

All products listed on SmartMassager.shop are subject to availability.
We strive to provide accurate descriptions, but we do not guarantee that product details are error-free.
We reserve the right to cancel or refuse any order for any reason, including pricing errors or suspected fraud.

3. Pricing and Payments

Prices listed on our website are in Rupees (INR) and are subject to change without notice.
We accept payments through secure gateways to ensure customer safety.
Orders will be processed only after full payment is received.

4. Shipping and Delivery

We only ship within India.
Estimated delivery times are provided for reference but may vary due to external factors.
Customers are responsible for providing accurate shipping details. We are not liable for delivery failures due to incorrect addresses.

5. Returns and Refunds

We offer a 100% Money-Back Guarantee for defective or damaged products. Refund or replacement requests must be submitted within 3-5 days of delivery.
To initiate a return, please contact our support team at contact@smartmassager.shop.
A video proof of the defect/damage is required for processing returns, refunds, or replacements.
Products must be returned in their original condition for a refund or replacement.

6. Warranty and Liability

We do not offer any warranty on our products.
We are not responsible for misuse or damage caused by improper handling of the product.
In no event shall SmartMassager.shop be liable for any indirect, incidental, or consequential damages.

7. Privacy Policy

Your personal information is handled as per our Privacy Policy. By using our website, you consent to the collection and use of your data.

8. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of Assam, India.
Any disputes shall be resolved in the courts of Guwahati, Assam.